All questions are welcome! Here are some of the more common ones.
Will we cancel your pets trip in the case of inclement weather?
We will make every effort to contact our pet parents to give adequate notice that the critter wagon will not be rolling on that particular day.
If the conditions are favorable and we know the roads are going to pose a minor challenge we shall make certain to expand the time it would take arriving at your home or business. This of course will not affect the base rate or mileage rates we ask our pet parents to contact the business to let them know that there will be a delay in the arrival of the pet.
What if I have to cancel a few hours prior to service?
We ask that you cancel at least 10 hours in advance!
Are we certified in animal first aid and do we keep a first aid kit on board in the event of injury?
Are water and snacks provided for our passengers?
Does the Critter Wagon run on weekends?
May more than 1 critter ride in the critter wagon at a time?
What if we want Critter Wagon to provide transportation for pets such as a reptile, birds or rodents etc?
What if I am not satisfied with the service given?
Do you keep cleaning on board in the event that the critter has an “accident”?
If you have other questions, please use the contact form below to contact us. We’ll get back to you right away.
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Greater South Denver Area